Frequently Asked Questions

Platforma is a comprehensive wireframing and prototyping platform designed to help designers and developers create professional website layouts quickly. It provides a vast library of pre-built components, templates, and tools that streamline the design process from concept to prototype.

Not at all! Platforma is designed for users of all skill levels. Our intuitive drag-and-drop interface and extensive template library make it easy for beginners to create professional-looking wireframes, while advanced features cater to experienced designers.

Simply create an account, choose from our extensive template library or start with a blank canvas, and begin dragging components to build your wireframe. Our onboarding tutorials will guide you through the basics in just a few minutes.

Yes! You can import designs from popular tools like Sketch, Figma, and Adobe XD. We also support importing images and converting them into editable wireframe components.

Our library includes hundreds of components including headers, navigation bars, content blocks, forms, buttons, cards, footers, and more. All components are responsive and can be customized to match your brand and requirements.

Yes! Platforma supports real-time collaboration. You can invite team members to view, comment, and edit projects together. Changes are synced instantly, and you can see who's working on what in real-time.

You can export your wireframes as PNG, PDF, or HTML files. We also provide design handoff features that generate CSS code and specifications for developers.

While Platforma is optimized for desktop use, you can view and comment on projects from mobile devices. For the best editing experience, we recommend using a desktop or tablet with a larger screen.

Yes, we offer a free plan that includes access to basic components and allows you to create up to 3 projects. For unlimited projects and advanced features, we offer affordable premium plans starting at $19/month.

Absolutely! You can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period, and you won't be charged again.

Yes! We offer 50% discounts for students and educational institutions, as well as special pricing for nonprofit organizations. Contact our support team with verification documents to apply for these discounts.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for enterprise customers. All payments are processed securely through our payment partners.

Platforma works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser for the best experience.

We offer 24/7 support through our help center, email support, and live chat. Premium users also get priority support with faster response times. You can also check our comprehensive documentation and video tutorials.

Yes, your data is encrypted and stored securely in the cloud with automatic backups. We use enterprise-grade security measures and comply with GDPR and other data protection regulations.

Yes! We offer integrations with popular tools like Slack, Trello, Jira, and Google Drive. We also provide API access for custom integrations and webhooks for automated workflows.

Absolutely! You can add clickable hotspots, transitions, and animations to create fully interactive prototypes. Test user flows and demonstrate functionality before development begins.

Yes, we automatically save version history for all your projects. You can view, compare, and restore previous versions at any time. This feature is available on Pro and Team plans.

Yes! You can create and save custom components, build your own design system, and share component libraries across your team. This helps maintain consistency across all your projects.

Yes, we offer white-label solutions for agencies and enterprise customers. You can customize the interface with your branding and offer wireframing services to your clients under your own brand.