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Frequently asked questions

General
How it works? What is Platforma generally?
Generally Platforma is the graphic library of blocks and elements for Sketch, Photoshop, Illustrator and XD. Also, we have HTML/CSS version for Bootstrap. The primary aim of Platforma is to speed up the process of prototyping websites and applications.
How сan I install Platforma? Do I need any special software to use Platforma?
There is no need to install Platforma. If you want to use a Graphics Library you will need Sketch, Adobe XD, Photoshop or Illustrator. For HTML/CSS versions you will need to use our online generator along with any HTML editor.
What is the difference between paid and free versions?
The free version is made for demonstrations and contains only a few components or templates. The paid version includes a full set of components or templates for work. Furthermore, the free version cannot be used for commercial purposes.
How often do you release updates?
We try to update the Platforma immediately after the release of new features in Sketch, Photoshop, Illustrator or XD. If you notice an error or want to share your opinions or suggestions about how to improve the product, you can write to us via the chat box on this page or email hello@greatsimple.io
Graphic library
Are there any fast ways to customize colors and fonts?
The system is currently set up to allow customize colors and fonts with only a few clicks in the Sketch version. In XD, Photoshop and Illustrator, this is not possible due to program limitations.
Which resolution are the components made in? How can I change the measurements for a different resolution?
All components are made according to the Bootstrap grid (1440 px). In the Sketch version we have set up Resize Options so that changing the resolution and creating responsive versions are not difficult. Unfortunately, in other programs resizing has to be done manually.
Does Platforma work on older copies of Sketch (43 and earlier)?
Yes, but you'll need to use the older version (1.0).
Does Platforma work with Windows?
Yes, you can use versions for Photoshop, Illustrator or XD.
Can I use the Platform to create an interactive prototype?
Yes, the best way to do this is to build the website/app flow in Sketch and link them together using the free plugin Craft by Invision. You can also make it in Adobe XD using the editor's built-in functionality.
HTML
How to works with HTML version?
The quickest way is to build the website structure in the generator, then download the archive in HTML and customise it. Add text and graphics in any HTML editor, change the colours and add links.
Can I customise text directly in the generator?
Unfortunately, this is not possible in the current version. You will need to edit the HTML code. But we are working on this functionality and will try to release it as soon as possible.
Do I need to know HTML/CSS to use the Platforma HTML?
Yes, a basic knowledge will be required. You can compile the website structure in the generator without having special knowledge. But to customize the design and content you will need to send this structure to a developer or work on it yourself using HTML/CSS.
Is it responsive?
HTML/CSS version is fully responsive. You don't need additional optimization - we already did it.
Where can I see a sample page to check the quality of the code?
Download our free template.
Do you have documentation for using the HTML Platform?
Of course, you can find it here: http://app.platforma.ws/docs/
Payments
Is it one-time or monthly/annual payment?
It's the one-time payment.
I bought one product, but now want to upgrade to the bundle. Can I do that?
Of course, write to us in the chat box on this page of email hello@greatsimple.io and we will send you a link to upgrade.
I’m a student, do you provide discounts?
Yes, we provide a 50% discount for students. To receive your coupon code please send us a request to hello@greatsimple.io with the School ID photo/scan.
Can I have a refund?
We do not issue refunds for digital products once the order is confirmed and product is sent. We can issue a refund if there is a technical problem and we can’t help you to resolve the matter, or if there was a misrepresentation in the product description.
There is no obligation to provide a refund or credit in the following situations:
  • You change your mind about an item;
  • You bought an item by mistake;
  • You do not have sufficient expertise to use an item;
Will I receive updates free of charge, or do I need to pay again
Yes, updates for the current version will be free and unlimited. We will support the current version of the Platform up to the point when it requires full redevelopment. It will then be released as a new product and you will need to buy it again. But we will offer a 50% discount on the upgrade to customers who bought the previous version.
License
What's the difference between Personal, Agency and Unlimited licenses?
Personal license is only for 1 person use, Agency for 2-6, Unlimited for more than 6.
I’m a freelancer/agency. Can I use the item for client’s end product?
Yes, you are allowed to create an end product for a client and charge them for your services.
Can I convert a purchased product into a theme or template to sell or distribute on my website or marketplaces like ThemeForest, Creative Market, etc (even for free)?
No, you’re not allowed to do this as well as resell, lease, license, sub-license or redistribute a purchased product on its own (even for free)
Can I use a free version of a products for commercial use?
No, you can use it only for personal purposes.
How can I get a support?
Be sure to write us via messanger in the right corner or email us hello@greatsimple.io