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Frequently asked questions

General

How it works? What is Platforma generally?
Generally Platforma is the graphic library of blocks and elements for Sketch, Photoshop, Illustrator and XD. Also, we have the HTML/CSS version for Bootstrap. The primary goal of Platforma is to speed up the process of prototyping websites and applications.
How сan I install Platforma? Do I need any special software to use Platforma?
Platforma is not a software and there is no need to install it. If you want to use the graphic Library you will need Sketch, Adobe XD, Photoshop or Illustrator. For the HTML/CSS version you will need to use our online generator along with any HTML editor.
What is the difference between the Paid and Free version?
The free version was made for demonstration purpose and consists of limited amount of the components and templates in comparison to the paid version. The paid version includes a full set of the components and templates for work. Furthermore, the free version cannot be used for commercial purposes.
How often do you release updates?
We do our best to update Platforma immediately after the release of new features in Sketch, Photoshop, Illustrator or XD. If you notice an error or want to share your opinion or suggestion on how to improve the product, you can always write to us via the chat box on this page or email support@greatsimple.io

Graphic library

Is there any easy way to customize colors and fonts?
The system is currently set up in such a way as to allow colors and fonts customizing with only a few clicks in the Sketch version only. In XD, Photoshop and Illustrator, this is not possible due to these products properties.
In what resolution were the components made in? How can I change the measurements for a different resolution?
All components were made according to the Bootstrap grid (1440 px). In the Sketch version we have set up the Resize Options so it will help you to change resolution.Unfortunately, in other editors resizing has to be done manually.
Is Platforma compatible with the old versions of Sketch (43 and earlier)?
Yes, but you'll need to use the older version of Platforma (1.0), which is available on checkout.
Does Platforma work with Windows?
Yes, you can use versions for Photoshop, Illustrator or XD.
Can I use Platforma to create an interactive prototype?
Yes, the best way to do this is to build a website/app flow in Sketch using the internal functions that Sketch provide. You can also make it in Craft or Adobe XD using the editor's built-in functionality.

HTML

How does the HTML-generator work?
The quickest way is to build a website structure in the generator, then download an archive in HTML and customise it. Simply add text, links and graphical images in any HTML editor and change the colors.
Can I customise text directly in the generator?
Unfortunately, this is not possible for this version of Platfroma. You will need to edit the HTML code.
Do I need to know HTML/CSS to use the Platforma HTML?
Yes, a basic knowledge will be required. You can compile the website structure in the generator without having special knowledge. But to customize the design and content you will need to send this structure to a developer or work on it yourself using HTML/CSS.
Is it responsive?
The HTML/CSS version is fully responsive. You don't need additional optimization - we already did it.
Where can I see a sample page to check the quality of the code?
Download our free template.
Do you have documentation for using the HTML Platform?
Of course, here it is

Payments

Is it the one-time or monthly/annual payment?
It's the one-time payment.
I bought one product and now want to upgrade to the bundle. Can I do that?
Of course, send a message to us via the chat box on this page or email to support@greatsimple.io and we will send you an upgrade promo code.
I’m a student, do you provide discounts?
Yes, we do provide the 50% discount for students. To receive your coupon code please send us a request to support@greatsimple.io with the School ID photo/scan.
Can I have a refund?
Since we provide the non-tangible irrevocable goods we do not issue refunds for digital products once the order is confirmed and product is sent. We can issue a refund if there is a technical problem and we can’t help you to resolve the matter, or if there was a misrepresentation in the product description.

Please read our company's Refund Policy for more details.
Will I receive updates free of charge, or do I need to pay again
Yes, updates for the current version will be free and unlimited. We will support the current version of the Platform up to the point when it requires full redevelopment. It will then be released as a new product and you will need to buy it again. But we will offer a 50% discount on the upgrade to customers who bought the previous version.

License

What's the difference between Personal, Agency and Unlimited licenses?
Personal license is only for 1 person use, Agency for 2-6, Unlimited for more than 6.
I’m a freelancer/agency. Can I use the item for client’s end product?
Yes, you are allowed to create an end product for a client and charge them for your services.
Can I convert a purchased product into a theme or template to sell or distribute on my website or marketplaces like ThemeForest, Creative Market, etc (even for free)?
No, you’re not allowed to do this as well as resell, lease, license, sub-license or redistribute a purchased product on its own (even for free).
Can I use a free version of a products for commercial use?
No, you can use it only for personal purposes.
How can I get a support?
Be sure to write us via messenger in the right corner or email us.